Frequently Asked Questions

What is Atelier Cheval Blanc ?

Atelier Cheval Blanc is a swiss online boutique founded in Lausanne and specialized in equestrian elegant and confortable clothing. It has been created by an equestrian who's passionate about fashion and horses.

When will I receive my order?

Each order is made on demand, specifically for you. An estimated time of 5 to 9 business days is usually necessary before your order lands to your front door.

Can I return an article?

We accept returns of your items within 14 days from the date you receive your order. Please note that return shipping costs are your responsibility. For more information, please refer to our Return and Refund Policy.

We highly recommend consulting the our Size charts before ordering. It is meant to help you choose the best size accordingly with your size.

What payment methods are available?

We offer 100% safe and secure payment methods by TWINT, credit card or Apple pay.